Hi everyone, thanks for bearing with us during this crazy year! It’s been a whirlwind of emotions, planning, furloughing, replanning, stock replacement and when it came down to it, just plain surviving!

Refunds: We’ve refunded everyone that has asked for a refund. Everyone who has kept their tickets (huge thank you to you guys!) will be sent details of new rescheduled events in due course, we’re hoping to launch all rescheduled events within a month of opening again. Some venues have closed permanently so the event will be totally reorganised and details sent via email.

New bookings (May 2021 onwards): With our fingers crossed, we’re out of the dark times and all good to carry on with life as it was. If there are further local or national lockdowns and an event has to be rescheduled by law or by way of common sense, we will email all attendees and inform of the plans and details of a new event. Refunds can be processed as and when required.

COVID-19 PRECAUTIONS: As much as it is a personal choice as to receive the Covid-19 vaccine, it is our choice to ask that everyone who wishes to attend a Pup Up Cafe ensures they have received their vaccine. This is to protect staff, customers and everyone else involved with our events. If you show any symptoms of Covid-19 please do not attend any Pup Up Cafes. If you show symptoms of Covid-19 up to two weeks after attending a Pup Up Cafe, please email us and let us know.

Again, thanks for being patient with us during these times. Us and the Pup Up Cafe teams really cannot wait to travel the country, bring together these wonderful communities and see all of you wonderful people and your pups once again!
If you need anything else, please email us on humans@pupup.cafe
See you all soon,
Marcus, Jessica & Neegan